Exhibitors FAQs

Invoicing will be dealt with separately by the BD team. If you have any queries regarding invoicing, please email Karim Uddin [email protected] or call 020 7601 1735.

• Space only stands come unfitted (floor space only) and must meet the build requirements set out in the exhibition technical manual.
• Show ready stands Gold
  • 1, 2 or 3 wall(s) with 3, 2 or 1 open side(s) (depending on location of stand)
  • ecoVISION frames with seamless graphics walls (3m high)
  • 2 x 4m high columns each side of the open edges
  • Storeroom
  • 43” screen
  • Branded counter and 1 x stool
  • Furniture package of 1 x high table and 3 x stools and 1 x bistro table and 3 x chairs per 9sqm of space
  • Name board that displays the stand no. and company name (your company name will appear as submitted on your booking form without the Limited, Plc, etc. If it is different, please let us know)
  • Electrical package of 1 x long arm light per 3sqm of space and 1 x 500w socket per socket per 6sqm of space
  • MDF pad for a wall mounted screen and socket
  • Specify your carpet from a standard set of colours - stand design process

• Show ready stands Silver
  • 1, 2 or 3 wall(s) with 3, 2 or 1 open side(s) (depending on location of stand)
  • ecoVISION frames with seamless graphics walls (3m high)
  • Name board that displays the stand no. and company name (your company name will appear as submitted on your booking form without the Limited, Plc, etc. If it is different, please let us know)
  • Branded storeroom and overhead canopy either curved or straight
  • 43” screen
  • Branded counter and 1 x stool
  • Furniture package of 3 x sofa style chairs and 1 x coffee table per 9sqm of space
  • Electrical package of 1 x long arm light per 3sqm of space and 1 x 500w socket per socket per 6sqm of space
  • MDF pad for a wall mounted screen and socket
  • Specify your carpet from a standard set of colours - stand design process

• Show ready stands Bronze
  • ​​​​​​​1, 2 or 3 wall(s) with 3, 2 or 1 open side(s) (depending on location of stand)
  • ​​​​​​​ecoVISION frames with seamless graphics walls (2.5m high) 
  • Name board that displays the stand no. and company name (your company name will appear as submitted on your booking form without the Limited, Plc, etc. If it is different, please let us know)
  • Electrical package of 1 x long arm light per 3sqm of space and 1 x 500w socket per socket per 6sqm of space
  • Furniture package of 1 x high table and 3 x stools or low bistro and 3 x chairs per 9sqm of space 
  • Branded counter
  • Specify your carpet from a standard set of colours - stand design process

• Show ready stands white label
  • ​​​​​​​Please note that White Show ready does not include graphics, electrics, lighting, furniture
    ​​​​​​​Electrics – via the Full Circle online exhibitor portal here. If you need any support on electrics it’s via our exhibitor team - [email protected].
    Graphics and stand extras via the Exhibitor Enhancements team - [email protected]  
    Furniture requirements via Dzine.

Full information on the exhibition technical manual. This will also be emailed to the main exhibition contact.

• Please provide a vector file of your logo, in colour and white versions, in either EPS or AI file format or high-res transparent PNG
• Please supply a maximum of 100-words about your organisation
• Please supply the contact details in the following format:
  • Website
  • LinkedIn: (if applicable)
  • X URL (if applicable)
  • Facebook (if applicable)

The information supplied here will be used on the PLSA website and in the conference app.

Your interactive exhibitor profile within the conference app is where attendees can access your company information and interact with any content that you add; videos, podcasts, thought leadership pieces. You can also upload an advert that clicks through to a URL of your choosing. It is also possible for you to link the profiles of people attending from your organisation to the listing (once the app has launched on 25 February). Delegates can also submit questions to your team and set up meetings. You will also use the app to scan delegates that visit your stand and track leads, should you wish to. You’ll receive full analytics for the data accessed from your interactive sponsor profile.

We have created a guide to support set up. View it here
The guide includes the various elements of the profile with directions in how to set up.

An email will be sent directly from the app, Swapcard, which will contain a link to take you directly to your profile. If you have not received this, please contact [email protected]

The conference app will launch on the 25 February, two weeks in advance of the event.

Delegate lists will be sent alongside mailing data, pre-conference and once post conference. Data will include name, organisation, job title and email address of delegates who have given their permission to share their data with you. This is in accordance with GDPR regulations.

You will receive the delegate mailing data pre-event on 28 January, 18 February, 25 February. The final delegate list will be sent on the Monday after the event, 17 March.

An attendee list (including email addresses where permission has been granted) will be sent pre and post event. To comply with GDPR regulations we must send this data via a secure link.
Data shared with our event sponsors must be used to contact delegates in connection with your official sponsorship of this event only. Please ensure you too are GDPR compliant and respectful of our members’ contact details. If you would like more information regarding who we share information with, please refer to our privacy notice.

This data may only be used for purposes stated in the sponsorship terms and conditions attached.

As an exhibitor you will receive all the information in order to make your final preparations for the conference three weeks before the event, 18 February.

Each exhibiting organisation is awarded a number of delegate registrations as part of their package. The number awarded is proportionate to the total space booked. You can find out how many you are entitled to in your confirmation letter.

Registrations are non-transferable between colleagues. Registrations must be used for representatives of the exhibiting organisation. This cannot be applied to guests or anyone outside of the exhibiting organisation. To capture important delegate details, we ask that the delegate register themselves. The link to register these passes is included in your confirmation letter. If you need this to be resent or need help with this process, please contact [email protected]. Delegate registration deadline 24 January.

Registration includes:

• Entry to the exhibition
• Attendance of all conference sessions (some restrictions may apply)
• Access to the PLSA Drinks Reception on Tuesday (which takes place in the exhibition hall)
• Attendance of the Conference Dinner on Wednesday*
• Catering throughout the event. 

*Please note that the attendance of the Conference Dinner is free of charge and included in your registration fee. Pre-booking is however required (during the registration process) and we cannot unfortunately guarantee your place at the dinner if you forget to book or for any registrations received post 24 January.

All registrations are subject to the terms and conditions of booking. If you would like your delegates to appear on the official delegate list, please ensure that they are registered by 24 January.

Attendance of the Conference Dinner is free of charge and included in the registration package. Pre-booking is however required (during the registration process) and we cannot unfortunately guarantee your place at the dinner if you forget to book or for any registrations received post 24 January.

The decision was taken to increase the number of delegate passes associated with an exhibition stand booking and remove stand personnel passes. We want everyone on-site to benefit from the networking and learning opportunities that the conference sessions, networking opportunities, and conference app provide. By making every area of the event accessible we hope that we’re helping attendees make the most of their time at the event.

CONTRACTOR PASSES

There are two types of contractor’s pass available. These should be arranged with [email protected].

Passes for contractors during build up

Contractor passes required during build up will be issued by the venue upon arrival.

Contractor passes for open days

Yellow contractor passes provide the bearer access to the void area of the show. These will be issued to contractors working on behalf of space only exhibitors for the purpose of maintaining or responding to issues with their stand. Contractors may not be on the show floor without prior consent of the PLSA events team. If works are required to be carried out on an exhibitor’s stand this will be confirmed by the PLSA at a time that is safe to do so and does not disrupt the show.

Purple contractor passes will be issued to contractors working on behalf of exhibitors for the purpose of delivering a service or entertainment on the exhibition stand, e.g. bar tenders, baristas. These passes provide access to the show floor but are restricted to the specific exhibition stand. They are not intended for use by exhibitors’ sales or marketing teams.

Contractor passes will be issued at the discretion of the PLSA based on the activity/role specified by the exhibitor. There is no fixed number of contractor’ passes that can be awarded, the number of passes issued will be based on the need of the individual exhibitor and what is deemed appropriate by the PLSA. Contractor passes do not include catering or access to the networking events.
 

Contractors must wear the appropriate contractor pass allocated to them. Failure to produce the appropriate pass may result in the contractor being asked to leave the show. If a contractor is deemed to not be acting in accordance with the code of conduct or exhibition terms and conditions, they will have their pass revoked and will be asked to leave the event.

Registrations are not transferable between colleagues. They may be awarded to representatives from your organisation only. This cannot be applied to guests or anyone outside of the exhibiting organisation.

As an exhibitor you may purchase an unlimited number of additional passes. Please contact Karim Uddin [email protected] to arrange this.

Your delegates will be sent specific delegate joining instructions including instruction to print their badge at home two weeks before the event.

The PLSA takes very seriously any form of inappropriate or unethical behaviour at its events. We ask that all attendees are considerate and respectful to each other and look after one another. Code of conduct at PLSA events can be found here.

If you experience or witness any form of unacceptable behaviour, please report it immediately to [email protected] or 07717 895 070. Or [email protected] or 020 7601 1775. All reports will be handled confidentially.